Sterling Silver * Gold * Artisan Jewelry
Have a question? Want to express your gratitude to our professional Customer Service staff? Do you want to join our emailing list to receive current special offers that we make available to our loyal customers? Are you looking for special lay-a-way arrangements? Do you wish to host a home jewelry show with Delsey's Treasures?
Please contact us by completing the electronic form below, emailing us, or calling us at our toll-free number with your inquiries.
Delsey's Treasures appreciates your feedback on your purchases and in your experience with our customer service (please see the hours for live Customer Service below.
We look forward to hearing from you!
Here is how to contact us
Write to us: Delsey's Treasures, P.O.Box 2338, Riverview, Florida 33568
Email us: contact@delseystreasures@yahoo.com
*Once we receive your inquiry through email, please expect a reply within one day of 24 hours.
Call us: (866) 881-8807
We will gladly receive your call Monday - Friday from 9:00 a.m. to 6:00 p.m. est.
Saturday hours are 9:00 a.m. to 3:00 p.m.
Closed on Sundays and holidays
PLEASE NOTE: *Full payment is due at the time of purchase.
Please see our RETURN POLICY.
Shipping and Handling
We ship through various couriers. However, our default shipping is United States Postal Services, First Class, unless otherwise stated in the listing, and the amount for each shipping fee will depend on the courier being used in the listing, or upon your request for a change in shipping service (if you have selected a different shipping service other than the listed courier, you may incur an additional shipping charge*). Our default shipping (automatically included in the listing as shipping) is already adjusted according to the weight of the item(s) you are purchasing.
*Express and Priority delivery is available for an additional charge. Florida tax is 6% plus 1% county tax (for Florida residents only).
*Lay-A-Way Option:
Delsey's Treasures has extended a special service to our customers who would like to purchase on Lay-A-Way. Please complete the form requesting a Lay-A-Way, the item number/description, and any special requests that we take into consideration while completing and approving the Lay-A-Way Agreement. Since we would remove an item that is considered for Lay-A-Way from other customers views and or ability to purchase, the customer that has entered a Lay-A-Way Agreement, but that has decided to return the unworn, undamaged, unchanged in any way, item may incur a 15% restock fee for returns. Delsey’s Treasures is not responsible for lost or stolen items that are not insured during return shipment. Express delivery is available for an additional charge. Florida tax is 6% plus 1% county tax (for Florida residents only).
The Lay-A-Way Agreement will be emailed to a customer who has provided a working email address that he/she can be reached through.
Once the Lay-A-Way Agreement has been agreed to and approved by both parties (Delsey's Treasures and the customer), and payment is made in full (shipping charges and applicable tax will be added to the final amount of the Lay-A-Way Agreement), the item(s) purchased by the Lay-A-Way Agreement will be shipped to address provided by the customer.
We want to hear from you; simply complete the form below with your inquiries, feedback, and comments, and then click on the submit button.
Remember to include all the necessary fields so that our Customer Service staff can contact you promptly* (any field with the asteric is necessary and cannot be submitted until these fields are completed).